WHAT INFORMATION WE COLLECT AND WHAT WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.We use personal information to complete transactions and fulfill your requests for our products and services.
The Company may use your personal information for several purposes including:
- Business purposes and communication:In case of any transaction with any vendor employment, to communicate with you for business.
- Financials transaction management:To facilitate payment transactions with vendors
- Legal and Regulatory Obligations: To comply with legal, regulatory, or fiscal obligations, or in connection with litigation or an internal investigation or audit
- Tailored web experience: To personalize your advertising experience when visiting our sites, and to manage details about your account, when security updates are available, or when an action is required to keep the account active
- Marketing and Analytics: To perform data analyses and other processing for marketing purposes
- Site maintenance:To improve content, functionality, and usability of our sites and to offer opportunities to participate in surveys and provide feedback to us
- To cater to your request for products & services on Company website and/ or mobile app
Additionally, the information voluntarily provide by you on our Company website or our mobile app may be processed by our Company for the following illustrative purposes:
- To understand your needs and respond to your questions and requests for any product or service information.
- To update you on important changes regarding the site and policies.
- To provide & improve our products and services utilized by you through our Company website and/ or our Company app.
- To contact you by email, phone, fax or mail, if provided by you.
- To customize and improve the website based on the information and feedback we receive from you.
- To prevent and identify fraud, non-compliance and misuse of our Website services
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Banking Ombudsum Clause:
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
When You visit the site or send emails to us, you are communicating with us electronically. You consent to receive communication from us electronically. We will communicate with you by posting notices on the site. You agree that all agreements, notice, disclosures and other communicates that we provide to you electronically satisfy and legal requirement that such communications be in writing.
Trademark, Copyright and Restriction:
This site is controlled and operated by Relaxo Home Appliances Pvt Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Relaxo Home Appliances Pvt Ltd’s website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Sharing your Information:
Accessing Your Personal Information:
Relaxo Home Appliances Pvt Ltd gives you the ability to view or edit your personal information online. To help prevent others from viewing your personal information, you first will be required to sign in with your registered email ID.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information
Although we strive to provide on this Web site the latest developments relating to our products and services, and other information about our company, we do not warrant the accuracy, effectiveness and suitability of any information contained in this Web site. Each person assumes full responsibility and all risks arising from use of this Internet site. The information is presented “AS IS” and may include technical inaccuracies or typographical errors. Relaxo Home Appliances Pvt Ltd reserves the right to make additions, deletions, or modifications to the information at any time without any prior notification.
Relaxo Home Appliances Pvt Ltd makes no representations or warranties of any kind or nature with respect to the information or content posted on this web site. Relaxo Home Appliances Pvt Ltd hereby disclaims all representations and warranties, whether express or implied, created by law, contract or otherwise, including, without limitation, any warranties of merchant ability, fitness for a particular purpose, title or non-infringement. In no event shall Relaxo Home Appliances Pvt Ltd be liable for any damages of any kind or nature, including, without limitation, direct, indirect, special (including loss of profit) consequential or incidental damages arising from or in connection with the existence or use of this internet site and/or the information or content posted on this web site, regardless of whether Relaxo Home Appliances Pvt Ltd has been advised as to the possibility of such damages.
Relaxo Home Appliances Pvt Ltd is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any information or content obtained from third parties, including any hyperlinks to or from third-party sites. Except as otherwise provided on this Web site, Relaxo Home Appliances Pvt Ltd will not edit, censor or otherwise control any content provided by third parties on any bulletin board, chat room or other similar forums posted on its Web site. Such information should, therefore, be considered as suspect and is not endorsed by Relaxo Home Appliances Pvt Ltd
Note: The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.